Contact Us
Have a question, concern, or suggestion? We are here to help. Reach out to us using any of the contact methods below, and we will respond as quickly as possible.
General Support
Email Support (Recommended)
Email: support@trade.bargains
Response Time: 24 hours (usually faster)
Email is the fastest way to reach us. Please include your order number if your inquiry is related to a specific order. We respond to all emails within 24 business hours.
Phone Support
Phone: +1 (302) 524-9713
Hours: Monday to Friday, 9:00 AM to 6:00 PM IST
Call us during business hours for immediate assistance. Please note that response times may be slower on weekends and Indian holidays.
Department-Specific Contacts
Orders & Shipping
Email: shipping@trade.bargains
For questions about orders, tracking, delivery times, or shipping issues.
Returns & Refunds
Email: returns@trade.bargains
For return requests, refund status, or return shipping questions.
Payments & Billing
Email: payments@trade.bargains
For payment method issues, billing questions, or failed payment assistance.
Privacy & Legal
Email: privacy@trade.bargains
For data access requests, privacy concerns, or legal inquiries.
Mailing Address
Trade Bargains
20-1-264/1 Doodh Khana, Puranapul
Hyderabad, Telangana 500064
India
Social Media
You can also reach us on social media for quick questions or to see our latest products. Follow us on:
- Facebook: @tradebargains
- Instagram: @tradebargains
- Twitter: @tradebargains
- YouTube: Trade Bargains
Response Times
We aim to respond to all inquiries as quickly as possible. Here are our typical response times:
- Email: Within 24-48 hours
- Phone: During business hours (immediate)
- Chat: Within a few minutes (during business hours)
- Social Media: Within 24-48 hours
Response times may be longer during peak seasons or holidays.
What to Include in Your Message
To help us resolve your issue faster, please include:
- Your Order Number: If your inquiry is about an order
- Your Account Email: The email associated with your account
- Your Name: How we should address you
- Description of Issue: Clear, detailed explanation of your concern
- Photos (if applicable): Photos of defective items or damaged packaging
- What You Need: Refund, replacement, or other solution
Frequently Needed Help
Order Issues
Email: shipping@trade.bargains
Include your order number and describe the issue.
Return Request
Email: returns@trade.bargains
Include your order number and reason for return.
Payment Problem
Email: payments@trade.bargains
Include your order number and payment method used.
Damaged Product
Email: support@trade.bargains
Include photos of the damage and your order number.
Privacy Request
Email: privacy@trade.bargains
Specify what data you want to access, delete, or modify.
Complaint or Feedback
Email: support@trade.bargains
We welcome your suggestions to help us improve.
Security & Privacy
Your privacy is important to us. When you contact us:
- Do not share credit card numbers or passwords in email
- We will never ask for your full credit card number via email
- Your contact information is handled securely and confidentially
- See our Privacy Policy for how we protect your data
Related Pages
- FAQ – Frequently asked questions
- Refund and Returns – Return information
- Shipping Policy – Shipping details
- Privacy Policy – How we protect your data
- About Us – Learn more about Trade Bargains