Privacy Policy
Effective Date: [DATE] | Last Updated: [DATE]
1. Introduction
Trade Bargains (“we,” “us,” “our,” or “Company”) respects your privacy. This Privacy Policy explains how we collect, use, protect, and manage your personal information when you use our website (trade.bargains), mobile applications, and services.
2. Information We Collect
2.1 Information You Provide
- Account information: Name, email, phone, address, password
- Payment information: Credit card, debit card, banking details (processed securely via Stripe or PayPal)
- Order information: Products purchased, quantities, delivery address
- Communications: Messages to customer support, feedback, reviews
- Profile preferences: Language, currency, notification settings
2.2 Information Collected Automatically
- Device information: Device type, operating system, browser
- Network information: IP address, Internet Service Provider
- Usage data: Pages visited, products viewed, time spent on site
- Cookies and tracking: Session data, analytics, preferences
- Location data: City and country level (for shipping)
2.3 Third-Party Sources
- Payment processors (Stripe, PayPal)
- Shipping partners and couriers
- Analytics services (Google Analytics)
3. How We Use Your Information
We use your information to:
- Process orders and payments
- Deliver products and provide customer service
- Send transactional emails (order confirmation, shipping updates)
- Send marketing emails (only if you opted in)
- Improve our website, products, and services
- Prevent fraud and ensure security
- Comply with legal obligations
- Analyze usage patterns to improve user experience
4. Cookies and Tracking
We use cookies to:
- Remember your login and preferences
- Track your shopping cart and wishlist
- Analyze website usage via Google Analytics
- Display personalized recommendations
- Measure marketing effectiveness
See our Cookie Policy for detailed information about cookies and how to control them.
5. Data Security
We protect your data with:
- SSL/TLS encryption for all data in transit
- Secure password storage and authentication
- PCI DSS Level 1 compliance for payment data
- Regular security audits and penetration testing
- Limited access to authorized personnel only
- Automatic session timeout (30 minutes)
6. Data Retention
- Account data: Retained while account is active; deleted 30 days after account closure
- Order history: Retained for 7 years (legal requirement)
- Email marketing: Retained until you unsubscribe
- Cookies: See Cookie Policy for retention periods
- Inactive accounts: Deleted after 2 years of inactivity
7. Your Rights
7.1 GDPR Rights (EU/EEA Users)
- Right to access your personal data
- Right to rectify inaccurate information
- Right to erase your data
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
7.2 CCPA Rights (California Users)
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of data sharing for targeted ads
- Right to correct inaccurate information
7.3 How to Exercise Your Rights
Email: privacy@trade.bargains
Response time: 30 days (GDPR) or 45 days (CCPA)
8. Third-Party Services
We use the following third-party services:
- Payment Processing: Stripe, PayPal
- Email Service: Brevo
- Analytics: Google Analytics
- Hosting: Hostinger, AWS
- Security: Cloudflare
- Shipping: FedEx, UPS, DHL, local couriers
These services have their own privacy policies and process data according to their terms.
9. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect data from children. If we discover we have collected information from a child, we delete it immediately.
10. International Data Transfers
We may transfer data internationally using Standard Contractual Clauses and other safeguards approved under GDPR.
11. Data Breach Notification
If a data breach occurs that affects your privacy:
- We notify supervisory authorities within 72 hours
- We notify affected individuals without undue delay
- Notification includes what data was affected and protective measures taken
12. Contact Us
Privacy Officer Email: privacy@trade.bargains
Mailing Address: 20-1-264/1 Doodh Khana, Puranapul, Hyderabad, Telangana 500064, India
Phone: +1 (302) 524-9713
Privacy Request Form: https://trade.bargains/privacy/request/
13. Changes to This Policy
We may update this policy periodically. We will notify you of material changes via email or prominent notice on our website. Continued use after updates constitutes acceptance.